In a bid to provide excellent service to our care Users, we stand for the following values;
We respect everyone as an individual
The individual requirement for privacy will be respected and dignity will be maintained at all times. The Service User has a right to privacy with regard to both their personal affairs and belongings.
We are compassionate
We recognise the individual need for personal fulfillment and therefore individualised care will be tailored to the Service User’s preference. Service User Care Plans will be person-centred and will focus on the objectives of maintaining the physical, mental and psychological wellbeing.
We put people first
We aim to offer skilled care to all Service Users to achieve their optimum state of health and wellbeing. We will aim to ensure that all employees are in possession of knowledge, skills and experience necessary to perform their jobs to a satisfactory standard.